VIP Hosting

THE ROLE:

Team England will create an environment at the Birmingham 2022 Commonwealth Games that allows our athletes and support staff to deliver their optimum performance. A key factor in delivering this objective is having the team behind the team that can offer the elite level of support necessary to ensure that Team England have a successful Games.

As the host nation for the Birmingham 2022 Commonwealth Games, Team England will run a significant VIP Stakeholder Programme. The main stakeholder groups include Board Directors, sponsors and partners, National Governing Bodies (NGBs), ex-athletes, politicians and other VIP individuals. The VIP Stakeholder programme will consist of a ticketing and hospitality programme, management of VIP accreditations, event hosting and coordination of guest attendance at other Games related activities and events.

VIP Hosting roles are volunteer. The roles are ‘hands on’, and applicants should expect to work long and varied hours in a fast moving and exciting environment at the heart of the Team England Games time operation.

KEY RESPONSIBILITIES:

VIP Hosting volunteers are responsible for providing event support and guest relations for key stakeholders and venue management for specific Team England spaces.

These areas include:

• Managing specific Team England spaces including the VIP Hotel and Team England Clubhouse
• Providing a ‘front of house’ guest and welcoming service
• Hosting premium hospitality experiences
• Delivering Team England tours
• Managing village guest pass access
• Ticketing and accreditation for VIP guests
• Producing daily schedules
• Supporting ambassadors for the programme
• Working closely with other Team England departments e.g., Press team, Operations team.

KEY SKILLS:

• Excellent and clear communicator
• Strong problem-solving skills
• Comfortable interacting with VIP guests
• Comfortable managing difficult and sensitive situations
• Ability to motivate others
• Interpret and anticipate change and respond effectively
• Have a strong understanding of a team ethic
• Ability to operate well under pressure, manage unexpected events in a stressful situation including crisis management
• Personable, engaging and tenacious

APPLYING:

• Applicants will need to fill in an online application form, including uploading a current CV and Cover Letter 
• Applications close at 5pm on Friday 14 May 2021
• Interviews will take place from late May 2021 until mid-June 2021, and are likely to be virtual
• Successful candidates will be informed by the end of June 2021

SUCCESSFUL APPLICANTS:

The cost of travel, uniform, accommodation, meals, and associated expenses will be covered by CGE. Accommodation will be twin share and located in a Team Hotel, depending on the role.

Successful applicants must commit to:

• Attending two pre-Games Workshops (the first will likely be 2 days in Q4 of 2021 and the second likely to be 1 day in Q1 of 2022)
• Being available for the duration of the Games Time period which falls between approximately 18 July 2022 and 10 August 2022, depending on the role, and likely based in Birmingham for the duration of this time.

• Completing an enhanced DBS check
• Attending a Safeguarding and Protecting Children workshop
• Signing the Team Members agreement, Entry & Eligibility form, and the Team Code of Conduct
• Working within a non-smoking environment

EQUAL OPPORTUNITIES POLICY:

Commonwealth Games England is proud to be a member of the Sporting Equals Charter, which has been designed to support organisations in the sport and physical activity sector to tackle the ethnicity gap.

This commitment aims to provide equal opportunities to all employees and potential employees. This includes the recruitment, selection, training, work conditions and career management/ promotion of employees.  Commonwealth Games England opposes all forms of unlawful and unfair discrimination on the grounds of colour, race, nationality, ethnic or national origin, sex, sexual orientation, marital status and civil partnership, gender reassignment, religion or belief, and disability and is committed to eliminating discrimination and harassment in the workplace.